Professional Services – an Ynvolve case study

A global software company with headquarters in Austin, Texas, provides MSPs with a holistic, purpose-built platform to help them monitor, manage, and secure their client’s networks. Their platform facilitates solutions for MSPs of all sizes. It enables them to provide exceptional service to their clients through a single platform.

Scope: Regular pre-staging, on-site deployment, and decommissioning of EOL (end-of-life) of over 1000 assets across 35 locations across 17 countries.

Countries in scope: Australia, Belgium, Canada, Denmark, France, Germany, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, South Africa, United Kingdom, USA.

With more than 35 locations across the globe, this platform provider chose Ynvolve as their partner back in 2016 to provide regular end-to-end in- frastructure (compute, storage & networking) deployment across 35 data centers in 17 different countries. Additionally, their goal was to find a service provider with expertise and capacity for worldwide coverage that could assist with every step of the IT lifecycle management, from pre-staging and global deployment to decommissioning and recycling of EOL equipment.

Ynvolve, as an MSP- dedicated system integrator, had the capacity and knowledge to take on this ongoing partnership. Our account and project managers collaborated with the client’s data center operations team to determine the optimal infrastructure stacks and provide the perfect balance between cost and performance.

Almost five years ago, the initial setup process was efficient, fast, and easy for the client. After determining their infrastructure and expertise needs, our team created a plan encompassing the whole 360 lifecycle approach.

Since 2016, we’ve focused on efficiently combining decommissioning end-of-life assets with the installation of new assets in one single datacenter visit. Additionally, the deployment and delivery charges are covered by the residual value of the decommissioned assets. Fast forward to 2021, Ynvolve continues to pre-stage, deploy, install and decommission assets for this global software company as their preferred partner.